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PLATFORM VILLAGE creates
communities that thrive

 

Members reach their full potential within associations when they:

  • Feel like they belong
  • Have valuable connections with other members
  • Experience relevant growth and development

This happens in communities that thrive.

 
 

WE CAN HELP YOUR COMMUNITY THRIVE

Retain & Grow Your Members

94% of Organisations using our platform reported increased retention of members.

Drive Revenue Growth

54% revenue growth reported by those using our platform. Additional growth possible with the 5 additional revenue streams available.

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how we help

We provide three things to help associations and organisations create communities that thrive.


A simple approach
to member engagement

  • An industry-leading community maturity model,
  • Clear association / organisation business plan
  • Engagement roadmap

Flexible community
management software

  • Flexible and scalable
  • Easy to work with
  • Proven, with over 25 million engaged users.

ACTIVE Community
Management SUPPORT

  • Ongoing community management support
  • KPI tracking
  • Other services (such as training and customer support)

 

We operate in Australasia and Europe.

OUR SUPPORT DELIVERS SIX CORE BENEFITS



Engage and retain members.


Grow your membership.


Manage your knowledge.


Create additional revenue streams.


Secure external marketing and advocacy.


Understand your return-on-engagement.

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OUR technology

Our HigherLogic community management software is flexible, scalable, easy to work with and effective.
Used by over 25 million engaged members in more than 200,000 communities, the Higher Logic platform provides communities with a home where members can meet, share ideas, answer questions and stay connected.

Core Features

 

Discussion
PLATFORMS

Collaborate, ask questions, provide answers, and discuss the topics of the day.

knowledge management

Build a knowledge-base of your critical documents and IP.

gamification
 

Recognise members and promote advocacy through gamification.

Project area
 

Set up ad-hoc teams to discuss and collaborate on new topic or a project.



ENGAGEMENT
METRICS

Detailed, industry-leading metrics to help you understand what works for members.

Revenue-
GENERATION

Five potential new revenue streams available for the organization.

Automation
Rules

Rules-based logic to improve targeted communications and effectively track conversion metrics.

IMPLEMENTATION
& INTEGRATION

Simple, proven implementation process, including integration with existing systems.


Optional Features

 

Activity Sync

Gain a 360-degree view of member engagement – track activity to capture trends and collect business intelligence between your CRM/AMS and community.

Mobile Aps

Set up community apps to use for both extended community activity and upcoming events so your members are always connected.

Content Manager

Staff and volunteer leaders can easily create and manage branded websites for annual conferences, chapters, committees, councils, ad hoc groups, or special events.


Event Manager

Offer your event teams the tools to schedule and administer any type of meeting or event, from free webinars to complex multi-day conferences with paid registration.

Expert Directory

Create a searchable resource of industry leaders, speakers, and subject matter experts for any of your organization’s events, meetings, and conferences.

Mentor Match

Connect experienced mentors with ambitious mentees to share resources, experiences, and work together to achieve professional and personal goals.


Volunteer Manager

Run a thriving, automated program that encourages volunteerism at all levels, using an intuitive system to easily find, track and reward member engagement.

Jobs

View, post and apply for new jobs. 

Survey

Create surveys for the whole organisation or ad-hoc groups of members.


LMS (Learning Management System)

Create or upload training courses for your members to use

USERS OF OUR SOFTWARE

 
 

SAMPLE USE CASES

HOW ARE SOME CLIENTS USING OUR services?
 

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Move Your Organization Forward with Online Collaboration!

Who We Are

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How Can We Help You?

 
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